Can a chatbot answer only from my own data?
Yes — that is exactly how Impact AI works. Known questions are answered from your verified Q&A pairs, and the AI fallback is instructed to use only your verified pairs as its source, or to say it does not know.
- 1.You enter questions and answers in the Dialog Manager — no code, no prompt engineering.
- 2.Matching is hybrid: ~60% meaning-based (so reworded questions still match) plus ~40% word overlap, with typo tolerance.
- 3.When AI does step in for unusual phrasing, it receives your nearest verified Q&A pairs and strict instructions never to invent facts, figures, or policies.
- 4.Every question the bot could not answer is logged to an inbox so you can add the answer once.
Try it with your own answers — free
No account needed. Paste three answers and chat with a working bot in under a minute.