Impact AI vs Tidio
Tidio is a smb live chat with ai add-on. Here is how it compares on the things that matter for a business front door: accuracy you can verify, predictable cost, and speed.
Tidio
- Template bots say only what you script; Impact AI adds grounded AI for unexpected questions without leaving your verified knowledge.
- Base product plus per-conversation AI pricing.
Impact AI
- Zero fabricated answers in a public 158-question audit — the dataset is published for anyone to verify.
- Flat pricing: free, $29, or $99 per month. 80% of answers cost nothing — they are a knowledge lookup, not a generation.
- 1.5-second median response; 95% of out-of-scope questions correctly declined instead of guessed.
The key difference
Impact AI is AI-first with verifiable accuracy: 95% of out-of-scope questions are correctly declined instead of guessed.
Setup
Import or type your Q&A; the bot is live immediately with an embed snippet.
Try it with your own answers — free
No account needed. Paste three answers and chat with a working bot in under a minute.